Experience in Business & Industry
| 7/04 - present |
Private Contractor
1111 Baker Avenue
Schenectady, NY 12309 |
Editing and Training
Clients have included: 1Ricci, Lockheed Martin, Convergsys, and Bechtel-S Corporation. |
| 7/99 - 7/04 |
General Electric Corporate Research and Development
One Research Circle
Niskayuna, NY 12309 |
Collaboration Leader
Develop and maintain tools for global electronic communication, collaboration, and training; support work of project teams (scientists, writers, graphic artists, etc) and assist with marketing materials; develop and maintain Internet training sites; prepare software and hardware documentation, training manuals, and related marketing materials; participate on project team for Internet/Intranet Web Site Development. |
| 4/90 - 6/99 |
Radian International LLC
8501 MoPac Blvd.
Austin, Texas 78720-1088 |
Senior Specialist
Coordinate efforts of ad hoc proposal teams (engineers, writers, graphic
artists, and production staff) for DoD, DoE, World Bank, and commercial client
submittals; prepare marketing materials; develop and maintain Internet sites;
prepare software documentation, training manuals, and related marketing materials;
coordinate internal projects for Internet/Intranet Web Site Development . |
| 1/89 4/90 |
Dell Computer Corporation
9505 Arboretum Blvd.
Austin, TX 78759 |
Senior Technical Writer
Prepare on-line tutorials; direct development of
diagnostic and troubleshooting documentation; design
and edit software interfaces, and supervise usability
testing of system documentation |
| 2/87-1/89
|
ProfitMaster Computer Systems Inc.
11500 Metric Boulevard, #210,
Austin, TX 78758 |
Documentation Coordinator
Coordinate documentation team responsible for upgrading over 20 end-user documents and training
manuals |
| 1/86 - 10/86 |
Computer Information Architects Inc.
110 Wild Basin Road, Suite 160
Austin, TX |
Documentation Coordinator
Coordinate upgrade of end-user documentation for Medical Office Procedures and users
|
| 7/82 - 1/86 |
Private Contractor |
Editing and Training
Prepared hardware and software training and end-user manuals for a variety of clients, including the United States Coast Guard, Tymshare Travel Systems, International Business Machines (I.B.M.), Calma Corporation, FormFill Ltd., and Orchid Software |
| 4/81 - 7/82 |
Balcones Computer Corporation
3400 Greystone Drive,
Austin, TX |
Documentation Coordinator
Coordinate production of end-user documentation for accounting software |
| 1/80 - 8/82 |
Shell Petroleum Development Corporation
Warri, Nigeria |
Program Coordinator
Direct development team of writers and engineers preparing training program for oil field workers. |
Experience in Education
| 1982 - 1998 |
Austin Community College
Austin, TX
|
English Instructor
Freshman Composition, Technical Writing, Sophomore Literature); designed and developed the first on-line (WorldWide Web-based) Freshman English Program in Texas |
| 9/85 - 6/86 |
University of Texas School of Law
Austin, TX |
Part-time Instructor, Legal Writing |
| 1976 - 1980 |
Austin Community College
Austin, TX |
English Instructor
also, Free Lance Writer and Editor; see Publications)
|
| 1973 - 1977 |
Austin Community College
Austin, TX
|
Dean of Instruction
Founding dean; hired all faculty, developed college catalog and syllabi; developed private funding sources. |
| 9/68 - 7/71 |
John Tyler Community College
Chester, VA |
Chair, Humanities Division
|
| 1994 - present |
Adjunct Instruction (Distance Learning)
|
Various Colleges, including: Austin Community College, Marylhurst University (Oregon), New Hampshire College, The Fielding Institute, The New School Florida Keys Community College, and Southern New Hampshire University
Developed and taught courses online: College English, The Short Story, Technical Writing, Grant Writing, and Research Methods |
PUBLICATIONS
Technical Manuals
- Accounting Software Application for Pollution Prevention (ASAPP), User's Manual, Radian Corporation, October 1993
- Fire Induced Vulnerability Evaluation (FIVE) User's Manual, Radian Corporation, December 1992
- Houston Regional Monitoring System / Data Mangement System, User's Manual, Radian Corporation, March 1993
- Material Safety Data Sheet (MSDS) Database, User's Manual, Radian Corporation, Austin, TX, March 1992
- Full Fault Modeling System (FFMS) User's Manual, Radian Corporation, May, Austin, TX, 1993
- Full Fault Modeling System (FFMS) Tutorial, Radian Corporation, Austin, TX, May, 1993
- GR-MIDAS: Rotating Equipment Monitoring System, Operator's Manual, Radian Corporation, August, 1991
- OSHTrack Users Manual, ProfitMaster Computer Systems, Inc., Austin, TX 1988
- Pre-Site Training Manual, ProfitMaster Computer Systems Inc., Austin, TX 1987
- Planning Handbook, ProfitMaster Computer Systems, Inc., Austin, TX 1987
- Operating Guide, ProfitMaster Computer Systems, Inc., Austin, TX 1987
- Accounts Receivable User's Manual, ProfitMaster Computer Systems, Inc., Austin, TX 1987
- C.A.S.P. Users Manual for Search and rescue Operation System, United States Coast Guard, New York, 1986
- MEDIC: Medical Practice Management System (Manual Update) , Computer Information Architects, Austin, TX, 1986
- Card Test Operator's Training Manual, I.B.M. Corporation, Austin, TX 1984
- Introductory Tutorial, Tymshare Travel Systems, Austin, TX 1985
- Tutorial for Invoicing, Tymshare Travel Systems, Austin, TX 1985
- Tutorial for Accounts Payable, Tymshare Travel Systems, Austin, TX 1985
- Texsim/TDL User Manual (Version 4.0), Calma/G.E. Corporation, Austin, TX, 1985
- Texsim Reference Manual (Version 4.0), Calma/G.E. Corporation, Austin, TX, 1985
- Tegas Design Language Manual (Version 4.0), Calma/G.E. Corporation, Austin, TX, 1985
- Accounts Receivable: from The Profit Center (Users Manual), Prentice-Hall Inc. Englewood Cliffs, New Jersey
- Argot Development Language: Programmer's Guide (In-House Manual), Orchid Software Inc., Austin, TX 1984
- Customer Support System (In-House User's Manual), Orchid Software Inc., Austin, TX 1984
- User's Manual: Formfill Appraisal System, Formfill Ltd., Austin, TX, 1984
- Using the Hewlett Packard 9845B to Plot Algorithms / (Training Manual), Shell Petroleum Corporation, Nigeria 1981
- Starting Up the Warri River Flow Station (Operations Manual), Shell Petroleum Corporation, Nigeria 1981
- Identifying Lathes and Grinding Machines (Training Manual), McEvoy Corporation, Houston, TX 1982
- Mounting A Cylindrical Piece in a 4-Jaw Chuck (Training Manual), McEvoy Corporation, Houston, TX 1982
- Mounting A Cylindrical Piece in a 3-Jaw Chuck (Training Manual), McEvoy Corporation, Houston, TX 1982
- The Boss Payroll Management System (User's Manual), Balcones Computer Corporation, Austin, TX 1982
- The Boss Inventory Accounting System (Version 1.3) (User's Manual), Balcones Computer Corporation, Austin, TX 1983
- State Computer System User's Manual, Balcones Computer Corporation, Austin, TX 1983
- The Boss Shadowriter Program Users Manual, Balcones Computer Corporation, Austin, TX 1983
Text and Trade Books
Aims and Modes in the Writing Process (2nd Edition, 1992) Kendall-Hunt Publishing Company, Dubuque, Iowa
Analyzing Literature: A Freshman Course (3rd Edition, 1995) Kendall-Hunt Publishing Company , Dubuque, Iowa
The Magic of Winning Proposals, by Laura Ricci, edited by George Wilkerson, R-3 Publishing, Austin, Texas
12 Views from Women's Eyes: Managing the New Majority, by Laura Ricci, with George Wilkerson, R-3 Publishing, Austin, Texas
Me & Bobbi & the Gyrls (Columns and Stories), Xlibris Publishing Company, Philadelphia, PA
Articles
Teaching Freshman English On-Line, Teaching English in the Two-Year College, October 1995
Has ACC Really Graduated?, Third Coast Magazine, March 1988
The Class Clowns, Third Coast Magazine, November 1987
Columns in Community College Frontiers, 1978-1980
The Teacher Draft, March 1978
Ask Dr. Billy Bob, June 1978
A Church of Post-Secondary Salvation, January 1979
Where the Action Is: Affirmatively Speaking, June 1979
Graphotherapy, January 1980
Horizons Column in Austin Magazine, 1985 - 1987
Austin's Little Techs, April 1985
Carrolltouch: Look and Touch with the Touch Screen, February 1985
The Profits Spin On, June 1985
What's Up Doc (How to Select Documentation), May 1986
Foiling Computer Pirates, July 1986
The Herbal Cowboy Rides Again, September 1986
Big Fish, Little Fish, November 1986
Columns in Texas Runner Magazine, 1985 - 1987
44 and Just Beginning: John Weinstock, June 1985
Happy Trails to You, May 1986
The Hills, October 1985
Bobby Bridger, June 1987
Software: Takes You Anywhere, National Office Machines Dealers Association Journal, November 1983
Words to Buy By: A Guide to Computer Selection, Texas Business, November 1984
Players Fail to Support "The Price," (Theatre Review) Austin American-Statesman, April 1986
Proposals
- The Whole Package: A Proposed Alliance Agreement between Radian International LLC and Exxon Company,
U.S.A. (Submitted to Exxon Company, U.S.A. )
- An Environmental Assessment of the Joint Venture Inkai Project (Submitted to Uranerz Exploration and Mining
Limited, Republic of Kazakstan)
- The Right Mix: A Proposal to Apply Geographical Information System Technology and Techniques to Collect
and Analyze Investigaive Information (Submitted to the U.S. Army Engineering and Support Center,
Huntsville,AL)
- The Right Perspective: A Proposal to Provide Environmental Services for Edwards Air Force Base, ( Submitted
to Sacramento Army Corps of Engineers)
- Developing a Cost Effective Control Strategy for the Bangkok Metropolitan Region (Submitted to The World
Bank and the Royal Thai Government)
- A GIS-Based Hazardous Waste Tracking System (Submitted to The Gujarat Pollution Control Board and The
World Bank)
- Environmental Analysis and Compliance Services (Submitted to Air Education and Training Command, United
States Air Force)
- Proposal for Title V Application Permit Submittal (Submitted to Shell Norco, Baton Rouge, LA)
[NOTE: Information regarding proposal submissions is restricted due to presence of proprietary information]
SOFTWARE/HARDWARE FAMILIARITY
Operating Systems
Windows 95, and 3.x
Windows NT
DOS
Unix
Xenix
OS/2
VMS
Computers
IBM PC's and Compatibles
Texas Instruments
(Business System 300, 600, 800, 990)
VAX
Wang Micro's and Mini's
NCR Tower
Printers
HP Lasers
Okidata
Hewlett-Packard LaserJet
Apple LaserWriter
Daisywriter
TI OmniLaser
Diablo630
Desktop Publishing
Interleaf
Framemaker
Ventura
Pagemaker
Word Processors
Graphics Software
CorelDRAW
PhotoShop
Designer
PC Paintbrush
Databases
Spreadsheets